Calibrace+ Return Policy

The Calibrace+ has a 7 day money-back guarantee for the original purchaser, subject to the following terms and conditions. The product must be returned in its original, unused condition within 7 days.  For products returned for credit or replacement (via an approved RMA) after the 7 day money back guarantee, AbiliLife reserves the right to charge a 20% restocking fee for products returned in new or saleable condition. 

All product orders must be inspected immediately upon receipt.  In the event items were ordered or shipped in error, original purchaser must notify AbiliLife for a return authorization number.  AbiliLife must be contacted within five (5) business days of the receipt of the product by original purchaser.  In the event that AbiliLife modifies its return policy (including but not limited to time frame for returns), it will post the new standards on the AbiliLife website.  AbiliLife’s website is the controlling authority for all return policy issues.   

No returns will be accepted without prior authorization.  Please call AbiliLife Customer Service to obtain a Return Authorization number (RMA).  When returning a product for credit or replacement original purchaser must provide both the original invoice number and the reason for return. 

Credit or replacement of goods is subject to inspection and evaluation. AbiliLife will not issue a credit or replace any products returned to AbiliLife that are not in new or saleable condition. The determination about whether returned    products are new or saleable will be made in AbiliLife’s sole discretion.  Altered, discontinued, or custom-made items are not returnable.